Returns & Exchanges
At Planta Greenhouse Kits, we want you to be completely satisfied with your sustainable fashion purchase. If your item isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn apparel.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the unworn clothing with original tags attached into the original shipping mailer or a secure box of your choice.
- 3.Label and Ship
Download and print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
